COMPLIMENTARY ANTI-TARNISH JEWELLERY CARE WITH EVERY ORDER · EXPRESS INSURED SHIPPING ACROSS INDIA
Need to know

Frequently asked.

Everything you need to feel good about your Riz order.

How long does delivery take?

Orders are packed within 1–2 working days and delivered in 3–5 working days across India.

What payment methods do you accept?

We accept secure online payments via Instant UPI (GPay, PhonePe, Paytm), Credit Cards, Debit Cards, and Net Banking powered by Razorpay.

Are the pieces anti-tarnish?

Selected pieces have an anti-tarnish finish, noted clearly on their product page.

How should I care for my jewellery?

Keep it dry, avoid perfumes and chemicals, store separately and clean gently with a soft cloth.

Do you accept returns?

We accept return and refund requests for eligible order issues (such as damaged or wrong items) within 7 days of delivery. Approved refunds are processed within 5–7 working days.

How can I track my order?

Use your order ID on our Order Tracking page.

Do you offer wholesale?

Yes. Visit our wholesale page to send an enquiry.

How can I contact you?

Message us on WhatsApp (+91 9072308686) or email rizbyshijiriju@gmail.com — we reply promptly.

Still have a question?
Chat with us